Legal
This page covers the Clickswave company website. Clickswave is operated by Clickswave Labs Private Limited, a company incorporated in India and based in Gujarat ("Clickswave", "we", "us"). Our products, such as Crossfyre and SiloCat, are governed by their own separate Terms, Privacy, and Refund policies, which apply when you use those products. For any question about this page, contact us at [email protected].
Privacy Policy
Last updated: 2026-07-20
Clickswave Labs Private Limited acts as the Data Fiduciary for the personal data described here, and this policy explains what we collect through this website, why, and the rights you hold under India's Digital Personal Data Protection Act, 2023 (the "DPDP Act").
1. Information We Collect
We keep a minimal footprint. When you use this site we may collect the details you send through our contact form (such as your name, email, and message), the email address you give to join our newsletter, and basic technical logs (IP address, timestamp, and user agent) kept for security and to keep the site running. We do not sell or rent your personal data.
2. How We Use It
We use this data to respond to your enquiries, to send you the updates you asked for, to secure and operate the site, and to meet our legal obligations. We rely on your consent and on our legitimate interest in running and protecting the site. Where we rely on consent, you can withdraw it at any time.
3. Who We Share It With
We share data only with the providers who help us run the site, such as our transactional email provider and our hosting and content-delivery providers, and only to the extent each one needs. Some of them operate outside India, so your data may be processed in other countries under the transfer conditions permitted by the DPDP Act. We may also disclose data where required by a valid legal order.
4. How Long We Keep It
We keep contact and enquiry data for as long as needed to deal with your request and to meet legal requirements, and newsletter data until you unsubscribe. When data is no longer needed, we delete it.
5. Your Rights
Under the DPDP Act you can ask us to access, correct, or erase your personal data, withdraw your consent, and raise a grievance. To exercise any of these, email [email protected] from the address you contacted us with.
6. Security
We use industry-standard measures, including encryption in transit, to protect your data. No method of transmission over the Internet is completely secure, so we cannot guarantee absolute security, but we use commercially reasonable means to protect your information.
7. Grievance Officer
In line with the DPDP Act and the Information Technology Rules, you can reach our Grievance Officer, Dikshant Chandel, at [email protected] (Clickswave Labs Private Limited, Gujarat, India).
Terms of Service
Last updated: 2026-07-20
By accessing or using the Clickswave website, you agree to these Terms. If you do not agree, please do not use the site.
1. Use of This Site
This website is provided for information about Clickswave and its products. You agree to use it lawfully and not to disrupt, attack, or misuse it, or to attempt to access areas or data you are not authorised to access.
2. Products Are Governed Separately
Our products have their own agreements. When you use Crossfyre or SiloCat, the Terms, Privacy, and Refund policies published for that product apply to your use of it, in addition to these website Terms.
3. Intellectual Property
The site and its original content, features, and functionality are and remain the exclusive property of Clickswave Labs Private Limited and its licensors.
4. Disclaimer and Limitation of Liability
The site is provided "as is" and "as available" without warranty of any kind, to the maximum extent permitted by law. To the fullest extent the law allows, Clickswave Labs Private Limited, and its directors, employees, and partners, will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the site. Except for liability that cannot be excluded under law, our total liability relating to this site will not exceed a reasonable amount reflecting the free, informational nature of the site.
5. Governing Law
These Terms are governed by the laws of India. Subject to any right you have under applicable consumer law, the courts in Gujarat, India will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the site.
6. Changes
We may update these Terms as the site and the law evolve. The "Last updated" date above reflects the latest version, and continued use of the site after a change takes effect means you accept it.
7. Contact
Questions about these Terms can be sent to [email protected]. Operator: Clickswave Labs Private Limited, Gujarat, India.